0780 085 9401 | info@mycelebritydress.com

Privacy Policy

We (“My Celebrity Dress “, “we”, “our”, “us”) respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with. As part of our commitment to your privacy rights and security, our website has been certified to Level 1 PCI compliance and supports an 128 bit SSL encryption.
The following information is provided by My Celebrity Dress to enable our online visitors to be fully informed of our Privacy Policies. By visiting MyCelebrityDress.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
If you are under 16, we require that you inform a parent or guardian about My Celebrity Dress ‘ Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with MyCelebrityDress.com.
This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and My Celebrity Dress is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?
My Celebrity Dress collects personal information in several ways when you place an order, buy a gift voucher for a friend or register for a service offered by My Celebrity Dress. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfil your order.
Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. These details allow us to process your order and to let you know the status of your order.

WHAT ABOUT COOKIES?
Our site uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our site in future.
There are four types of cookies:
Website functionality cookies these cookies enable you to browse the website and use our features such as shopping baskets and wish lists
Website analytics cookies we use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.
Customer preference cookies When browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.
Targeting cookies or advertising cookies these cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.
By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH
My Celebrity Dress may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfil and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Your personal information may also be shared with other trading divisions of My Celebrity Dress. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section).
We do collate information about site traffic, sales, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.

MARKETING OPT-IN AND OPT-OUT PROVISION
When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you:
(i) Email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about My Celebrity Dress, our subsidiaries or selected business partners.
(ii) Direct mail alerts for new products, features, enhancements, special offers, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about My Celebrity Dress, our subsidiaries or selected business partners.
At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail or contact a My Celebrity Dress by the number at the top of the website or by email at info@celebritydress.co.uk

HOW YOU CAN ACCESS AND IF NECESSARY, CHANGE THE PERSONAL INFORMATION GIRLMEETSDRESS MAINTAINS
If for any reason you are concerned that the personal information held by My Celebrity Dress is not correct, please contact us by email at info@mycelebritydress.co.uk and we will amend your personal details.

WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS
If you require further information about our Privacy Policy, please go to the help section of the web site where frequently asked questions (FAQ’s) are answered. If you require more information please go to the Contact Us section of the web site and send an email to info@mycelebritydress.co.uk. If you wish to talk to a My Celebrity Dress customer care representative please call the number at the top of the website or write to: The Firs, Chelmsford Road, Hatfield Heath, Bishop’s Stortford, Hertfordshire, CM22 7BG.