0780 085 9401 | info@mycelebritydress.com

Delivery Info

a. Delivery Notifications and Altered Borrowing Start Time.

i. If you are not able to take receipt of the order from the courier at the delivery address, the courier/post man will leave a calling card at the delivery address. Within 24 hours from the time that the Calling Card is left at the delivery address, you must contact the courier and provide the courier with an alternative time for delivery. This alternative time must be within 48 hours from the time you contact the courier. Your borrowing period (inclusive of the day of alternative time for delivery and the normal day of return to us) for the garment will automatically start from that alternative time, whether or not you are then available to receive your order.

ii. (My Celebrity Dress’s Email) in some cases, the courier may not be able to leave a calling card. In this instance, we will contact you via email to arrange an alternative time for delivery. Within 24 hours from the time that we send that email, you must email us and provide us with an alternative time for delivery. This alternative time must be within 48 hours from the time you email us. Your borrowing period (inclusive of the day of alternative time for delivery and the normal day of return to us) for the garment will automatically start from that alternative time, whether or not you are then available to receive your order.

iii. (No Contact) If, despite our best endeavours, we are unable to contact you, or if you do not respond to our email notification, your borrowing period (inclusive of the day of alternative time for delivery and the normal day of return to us) for the garment will automatically start seventy two (72) hours from the time a courier first attempted delivery to your nominated delivery address, whether or not you are then available to receive your order.

b. Delivery Time and Address

Any delivery date or time given will be on the basis that it is an estimate. Delayed or late delivery of the garment does not confer on you any right of cancellation, termination or refusal of delivery. You will not be relieved of your obligation to accept delivery or pay the borrowing fees and charges by reason of any delayed or late delivery. We are not liable in any way for non-delivery or any delay or late delivery.

ii. We may refuse delivery of the garment to an address if we believe the address is too remote or inaccessible